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ConnectWise recovery leaves MSPs with a tenant-proof problem

ConnectWise is moving towards phased service re-enrolment, but MSPs still need separate evidence that application identities did not establish persistence or access inside each managed Microsoft 365 tenant.

What changed

ConnectWise’s Friday update moved the incident from broad suspension towards phased re-enrolment, while Microsoft quantified a wider Storm-0940 operation using the ARTEX agentic penetration-testing framework. The immediate CISO decision is not simply when to reconnect.

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Security.io editorial score

ConnectWise Cloud Backup: Monday decision pressure

Security.io scores each dimension from 0–100. Exposure reflects cross-tenant reach and privileged placement; urgency reflects evidence-retention and containment windows; business consequence reflects backup, restore and managed-customer dependencies. Exposure: 92. Urgency: 96. Business consequence: 91. Focus the chart and use the up and down arrow keys for detail. Source: Security.io editorial assessment based on the selected primary disclosure, technical evidence and reporting.

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